Everything you need for your phone service—and much more …
Create user groups by department or work team. These employees will be contacted when a customer wants to reach their department. You can set the order and the number of rings.
Plan for different call handling procedures depending on the situations you encounter (vacations, illness, temporary closures, construction, etc.)
Set a specific schedule for each day of the week and change it at any time.
Whether working in the office or remotely, your team performs better thanks to the benefits of your cloud-based phone system.
Make yourself directly reachable by adding the “Direct to User” option to your voice menu. Your regular contacts will be able to reach you directly by dialing your extension number.
Transfer callers from one employee to another, or even to an external phone number. For example, you can transfer a customer to a technician at one of your suppliers.
Make yourself directly reachable by adding the “Direct to User” option to your voice menu. Your regular contacts will be able to reach you directly by dialing your extension number.
Use your device’s “Pickup” feature to answer a call ringing on another phone at any time. For example, when your coworker isn’t available.
Set up a conference call and switch between callers. This feature is very handy when you’re on the phone with a client and want to contact one of your colleagues to ask a question.
Connect with your employees or customers to organize team meetings or demonstrations.
A professional and efficient phone reception service enhances your company’s image.
Direct your customers to different departments or employees within your company.
Record your own greeting messages to be played while a customer is waiting to speak with you.
Make your customers’ wait more enjoyable by playing one of our music selections.
Enjoy unlimited call capacity so your customers never hear a busy signal. Your staff will be able to handle a high volume of incoming calls.
Set up a direct line if you want your customers to reach you directly. That way, they won’t have to dial the company’s main number. They’ll be connected to you right away, or they’ll be able to leave you a voicemail if you’re unavailable.
Handle incoming calls differently depending on the day or time. For example, you can route calls to certain employees during the day and to other employees after business hours.
Save your customers from unnecessary wait times and prevent your employees from wasting valuable time.
Route your customers’ calls to the most appropriate employee or department. If the call is not answered, set the number of rings after which the call will be forwarded to other extensions.
Forward your calls to a cell phone, another phone, a mobile app, or one of your colleagues. You won’t miss a single call when you leave the office.
Receive an email notification when you have voicemails waiting. You can download them and listen to them through the speaker.
Receive faxes at your email address. No hardware or software is required. All you need is an internet connection and an email address
Make calls from your PC, tablet, or smartphone. You’ll be reachable anywhere and on all your devices.
Your phone service, right at your fingertips!
Install our MagicDialer app or the app of your choice to access your landline from your cell phone—whether you’re at home, on your cell phone, at a hotel, or at another office. Calls can be routed to multiple locations at once.
Get as many phone numbers as you want. Offer your customers in specific geographic areas a local number.
Turn on “Do Not Disturb” mode when you’re busy and don’t want to be interrupted by phone calls. For example, during a meeting with one of your clients.
Every employee at your company has their own email inbox. You can also create inboxes for individual departments. Each user can record their own out-of-office message and store up to 100 messages.
Record calls for quality assurance or training purposes. For example, with this feature, a new employee could listen to calls made by a more experienced employee to develop their skills.
Easily track the details of all your incoming and outgoing calls. You’ll find the dates, times, phone numbers, call durations, and the names of the employees who answered them.
Prevent your information from appearing on your contacts’ screens. This feature is useful when you want to temporarily hide your identifying information for privacy reasons.
Check the name and number of the person calling you before answering. This feature also lets you display your company’s name and number when you’re the one making the call.
A light on your phone flashes when you have a voicemail waiting. This indicator also alerts you to missed calls.
Contact us today to request a personalized quote and schedule a visit from an expert for an on-site audit to analyze and address your needs.
Contact us today to request a personalized quote and schedule a visit from an expert for an on-site audit to analyze and address your needs.
Contact us now and place your order for equipment.
