HelpIT offers its EXCELLENCE MAINTENANCE PACKAGE.
But what are the benefits of signing up for our maintenance contract?
A company’s IT system can be both its greatest strength and its Achilles’ heel.
One of its strengths is that this IT system allows employees to work under good conditions and save time on their daily tasks, but its Achillesโ heel is when that same system crashes, is poorly maintained, or isnโt updated.
A way to cut costs!
We touched on this topic in our previous article, and weโll go into more detail here. If you neglect IT incident management, you expose your company to various risks, such as: hardware damaged by overheating, a computer crashing, a security breach, or your data being held hostage by hackers (crypto-viruses),…
If your IT system were to be disrupted due to one of these risks, it would result in a loss of productivity and, consequently, a financial loss. But repairing the damage would also be very costly for the company. Our EXCELLENCE MAINTENANCE PACKAGE allows you to anticipate these kinds of problems thanks to the various solutions that HelpIT will implement.
A competitive advantage!
An unoptimized, underperforming, or even frequently failing IT system can cause numerous problems for your business: financial and productivity losses, employee frustration, data loss, etc.
With our EXCELLENCE MAINTENANCE PACKAGE, your IT system will be continuously optimized, allowing you to focus on your work. Your computers will run more smoothly and respond quickly, your network wonโt be slow anymore, and your printers wonโt act up. The result: youโll save time and, most importantly, enjoy peace of mind!
HelpIT can also provide an audit of your IT system and will conduct regular audits throughout the term of your contract to continuously assess the health of your system, identify potential vulnerabilities so they can be addressed, and suggest areas for improvement to ensure the smooth and reliable operation of your business.
Services tailored to your needs and challenges.
By subscribing to our EXCELLENCE MAINTENANCE PACKAGE, you’ll receive three types of maintenance:
- REACTIVE Maintenance: This is designed to help you, in the event of an emergency, resume operations after a failure or malfunction of your IT system.
- PREVENTIVE Maintenance: HelpIT implements the necessary measures to optimize your IT system.
- EVOLUTIVE Maintenance: Thanks to the audits that HelpIT conducts throughout the term of your contract, we keep you informed about new technologies to implement so you can adapt to developments in the IT industry as a whole.
In addition to these various maintenance tasks, HelpIT will also be there to provide day-to-day support to your employees and will serve as the SOLE point of contact for your technology providers (Internet, Telephony, Mobile, Business Software, etc.), saving you valuable time so you can focus on your core business.
Are you interested in our EXCELLENCE MAINTENANCE PACKAGE?
Contact us now using our form to request a personalized quote and schedule a visit from an expert for an on-site audit to analyze and address your needs.
Check out more articles
First, let’s talk numbers! Did you know that Office 365 has approximately 300 million licenses and approximately 50 million subscribers worldwide, and that number is constantly growing? 80% of the
Also known as a “patch cabinet” or “data rack,” this cabinetโwhich comes in various sizes to suit your needsโallows you to centralize the active components of your company’s computer network.
How can information technology improve my company’s productivity? Today, information technology is an integral part of our daily lives, both personally and professionally, and has become a cornerstone of your